Ruby Zoe Hotel London

This is the classic, false hipster trendy place, which is actually a mix between an hotel and an appart hotel with no management but bartenders. Honestly, it's fine, the bar lobby is really cool, and the location is great. But the bedroom is really cheap, all white, the bathroom area is way too small, the toilet intimacy is limit. And the bedding just ok. For the area, it's nice to have something alright. But just alright, not more...

Modern, great location, and kind service

Lovely hotel. Had already read that there was no kettle in the room (although (good quality) tea and (instant) coffee is supplied at refreshment stations on each floor) so I brought my own. I also brought a mug because I don't like hotel sized cups. As it turned out the cups at the station are paper so if that's important bring your own. There's also no fridge in the room and as I was staying a week and did not want to eat out at every meal I bought a small portable mini fridge to keep bits of food cool. Air con was great. Bed and pillows were super comfy. I also had a whicker armchair which didn't look comfortable but was - not all rooms have this. I was in an accessible room which meant it was larger than average but do note basins are low and the loo much higher but the size of the room and the fact you have a proper bathroom door (no shower inside the room) more than make up for it. They don't clean your room every day unless you request it but you do get a clean every few days (and a drinks voucher) which suited me fine. Products in the bathroom are a nice quality. I left this hotel feeling great.

This lovely jolly environment gives itself away immediately you walk onto its space. There’s no formal reception, just a bar area with wonderfully polite and helpful staff so you don’t feel that you have to be formal and that you can pop in and out and always be recognised and welcomed back when you return during or at the end of the day. I,sadly, was there for the last days of an immediate family member who resided in a care home nearby. I was able to come and go and be by his side and as the days went on, I had to add on an extra night. The staff were so accommodating, particularly Bianca in whom I confided the reason for my visit and at the end of each day she was a great comfort and would be waiting with my favourite cocktail! On the last day when he passed she was just lovely to me and I felt that I could go to the hotel and not be amongst strangers. I really like the set up with the informal decor and interesting cosy corners, being able to also see out into the street and watch the world go by. I had booked a Wow room on the 6th floor which was spacious and light. Super comfy bed and surprisingly quiet for a London location. My only beef, as with most hotels, is that the pillows are very thick. I’m a weird one, I love a thin pillow, and pretty much the only ones like that are feather pillows and I totally understand why hotels don’t provide them due to allergies, but this is such a minor point it’s not even worth mentioning! I didn’t get to try the breakfast but I’ve been told it’s fab. If the cocktails are anything to go by, I can imagine it’s good. Value for money in Notting Hill, is 10/10. I was back in my old haunt where I used to live for almost 40 years after having moved to the country 18 months ago. It was the perfect place to stay for me in familiar territory.

The room was super clean and the staff were friendly